Returns & Exchanges
At Desky, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a hassle-free return and exchange process within 30 days of delivery.
Initiate Your Request
Log into your Desky account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, or schedule a pickup at your convenience.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing