Frequently Asked Questions
Everything you need to know about shopping with Desky.
What are your standard shipping times?
Most orders are processed within 1-2 business days. Depending on your location, standard shipping typically takes 3 to 7 business days to arrive.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier’s website to monitor your delivery.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Currently, we ship to most countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
What should I do if my item arrives damaged?
If your order arrives damaged, please contact our customer support team within 48 hours of delivery with photos of the damage to arrange for a free replacement.